What's wrong with Ethereum?
“The job of miners is to secure the network via hashpower, not to provide network infrastructure.” — Vitalik Buterin.
Infura spends a lot of money providing access to the Ethereum network. Most blockchain developers consider this a good thing. As Vitalik Buterin has remarked, miners' job is to mine, so having private companies step in to run infrastructure is a boon.
This falls into the trap of treating outside markets as “consequence-free” ways to fund core infrastructure.
There are three major risks in this approach: monopolization, lost openness and cartelization—all three outcomes are negative and lead to failed decentralization.